wORKPLACE
INTERPERSONAL
SKILLS COURSE

WHO IS WORKPLACE INTERPERSONAL SKILLS COURSE FOR?

Adapt the skills required to effectively communicate, interact & work with individuals & groups. Workplace Interpersonal skills are the set of abilities enabling a person to interact positively and work effectively with others. Development of the workplace interpersonal skills of employees is a key goal of training and development initiatives for many companies, and is considered a constructive manner in which to handle office disputes and other personnel issues. These skills include the areas of communication, listening, delegation of tasks and leadership.

WHAT WILL I LEARN?

Overview Of Interpersonal Skills

  • What are Interpersonal Skills
  • The Importance of Interpersonal Skills
  • The Johari Window
  • Senge’s Wheel of Learning

Awareness Of Self And Others

  • The Communicating Styles Survey
  • The Four CSS Styles

Effective Communication

  • The Goal of Effective Communication
  • Barriers to Communication
  • Communication Realities
  • What Happens When We Communicate
  • What is listening?
  • Four Phase Model of Listening
  • Benefits of Good Listening
  • Time Spent Listening
  • The Three Levels of Listening

Foundations Of Emotional Intelligence

  • What is Emotional Intelligence?
  • Misconceptions About Emotional Intelligence
  • The Four Domains of Emotional Intelligence
  • Emotional Intelligence and the Executive Core Qualifications

Trust

  • What is Trust?
  • The Benefits of Trust
  • Behaviors that Rebuild Trust

Conflict

  • What is Conflict?
  • Causes of Conflict
  • Effects of Conflict
  • Five Basics Conflicts
  • The Value of Different Conflict Styles
  • Managing Conflict
  • Create a Healthy Environment
  • Tools for Working Through Conflict
  • What are Interpersonal Skills
  • The Importance of Interpersonal Skills
  • The Johari Window
  • Senge’s Wheel of Learning
  • The Communicating Styles Survey
  • The Four CSS Styles
  • The Goal of Effective Communication
  • Barriers to Communication
  • Communication Realities
  • What Happens When We Communicate
  • What is listening?
  • Four Phase Model of Listening
  • Benefits of Good Listening
  • Time Spent Listening
  • The Three Levels of Listening
  • What is Emotional Intelligence?
  • Misconceptions About Emotional Intelligence
  • The Four Domains of Emotional Intelligence
  • Emotional Intelligence and the Executive Core Qualifications
  • What is Trust?
  • The Benefits of Trust
  • Behaviors that Rebuild Trust
  • What is Conflict?
  • Causes of Conflict
  • Effects of Conflict
  • Five Basics Conflicts
  • The Value of Different Conflict Styles
  • Managing Conflict
  • Create a Healthy Environment
  • Tools for Working Through Conflict

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JOIN 1000'S OF PROFESSIONALS

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  • Client Image

    I really enjoyed the training and felt so comfortable during that period.  The instructor’s style was very effective by explaining every subject and giving examples for each one. I really recommend my friends to come and participate in courses here
    • Zana Namiq
    • NADIA Training Alumni
  • Client Image

    Today I completed online Personality Development training conducted by Mr Tinu Thomas. The sessions were very informative, inspiring and interesting. He gave real life like examples which helped me understand the concepts clearly. My confidence level improved and I hope this course would help me pursue my future career in a better way. Thank you so much, Tinu.
    • GS Meera
    • NADIA Training Alumni
  • Client Image

    I just completed my training at Nadia with the trainer (Tinu Thomas). Tinu made the classes so interesting and he gave attention to each student. Classes were very informative. I will definitely recommend to my friends. 🙂 Mariska was so helpful throughout the course for any assistance. Thank you so much to team Nadia!
    • Sherin Kabeer
    • NADIA Training Alumni
  • Client Image

    I did my PHRM training with Mr. Tinu from Nadia and it was a fruitful learning experience for me. Mr. Tinu is a great trainer and he gives attention to each student in his class. He always ensures that each student understand every concept. I'm so glad that I chose Nadia and had the chance to learn from the best. Looking forward to do more professional trainings with Mr. Tinu.. Thank you Mr. Tinu and Nadia !!
    • Hashini K
    • NADIA Training Alumni

Frequently Asked Questions

NADIA Training Institute has been the benchmark for professional training in the Gulf market for more than 38 years. We have built thousands of careers and developed skill sets with our world-class training courses. Whether you want to enhance your job prospects or increase your productivity at work, you will find suitable courses at NADIA.

Yes, we do offer weekend and weekday classes based on students requirements. This may be planned with our learning consultants at the time of course registration.

Upon completion of any training program, while we cannot guarantee employment, we can connect you to recruiters and job vacancies from within our network.

NADIA Training Institute supports several different payment methods including cost-free instalment payment plans. Find out more by speaking to one of our learning consultants.

For partnership and business development inquiries, please contact us at training@nadia-training.com.

Check out our Help and Support center to find quick answers to your questions.