Customer Service Excellence Skill Program
Availability of Weekend and Weekday slots
The Customer Service Excellence Skill Program is essential for companies who are looking to train their employees to improve the quality of their customer service skill.
As a result the Customer Service Excellence Skill program will support your team to achieve higher customer retention, greater customer satisfaction and increased opportunities to drive revenue.
This program is designed to teach your team on how to have a higher chance of achieving customer retention and satisfaction instead of defending and bearing angry or unhappy consumers.
- Learn to create objectives and programs to maximize internal customer satisfaction.
- Evaluate the design, implementation, and analysis of customer satisfaction surveys.
- Use customer complaints as the springboard for service improvement.
- Assess the service aspect of the organization or department through well-chosen KAM and stakeholder mapping process.
Complete the form to Book your course now and get a free consultation with one of our experts.
Get Certified Today!
Whether you want to enhance your job prospects, grow in your career, or start a different career path, earn a NADIA Training Institute career certificate which is Recognized by Gulf Employers.
Frequently Asked Questions
What are the benefits of registering for a course at NADIA?
NADIA Training Institute has been the benchmark for professional training and certification in the Middle East for 40 years. We have built thousands of careers and developed skill sets with our government-approved and internationally accredited training. NADIA Training Institute Professional Certifications are widely recognized by employers in the region and can be used to enhance your job prospects, enrich your CV and build your career.
Why should I take professional training?
There are many reasons and benefits to upskilling or reskilling yourself with professional training. By improving your abilities and skills, you are more likely to stand out to an employer. You will also make yourself more marketable for new job roles and if you are currently working, improve your eligibility for job promotions. It is important to take professional training with an accredited institution that can offer you professional certifications that are recognizable by employers.
Will taking this course help me to get a job?
On completion of a training with NADIA, we can connect you to job vacancies from within our network. At anytime, you can register yourself and apply for jobs at http://www.nadia-me.com/
Does NADIA offer weekend and weekday classes?
Yes, we offer weekend and weekday classes based on students requirements. This may be planned with our training consultants at the time of course registration.
How can I pay for a course?
NADIA Training Institute supports several different payment methods and payment plans. Find out more by speaking to one of our training consultants.