Customer Care Course in Dubai, Abu Dhabi, UAE | NADIA Training

Customer Care Course

After-sales services plays an important role in customer satisfaction and customer retention. The Customer Care course trains participants how to provide customers highly effective after-sales service. It generates loyal customers. Customers start believing in the brand and get associated with the organization for a longer duration. Customers speak highly about the organization and its products. A satisfied and happy customer brings more individuals and eventually more revenues for the organization. After-sales services plays a pivotal role in strengthening the bond between the organization and customers.

Accreditation

NADIA Training Institute is an accredited institution and its certification courses are officially acknowledged and approved by the authority of ACTVET (Government of Abu Dhabi) and KHDA (Government of Dubai) of United Arab Emirates.

Course Details

Attendance: You can attend the class In-Person at any one of our training centers or join remotely using our Online Training System.

Duration: 10 hours minimum of Expert Live Instruction, which can be completed in one week.

For course scheduling and pricing, Send us an Enquiry. Our expert Training Consultant team will contact you to help make your course selection and registration.

Course Agenda
  • The importance of customer service in a competitive environment
  • The vital role internal customers play and how their satisfaction is key for the success of an organization
  • Practice the techniques of managing customer expectations and delighting customers
  • Provide better, faster service and increase customer satisfaction
  • Recognize early signals of customer irritation and respond appropriately in order to quickly find a workable solution to the problem

Get Certified Today

For official certification that is recognized by employers, opt for NADIA Training Institute Professional Certifications.

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Frequently Asked Questions

What are the benefits of registering for a course at NADIA?

NADIA Training Institute has been the benchmark for professional training and certification in the Middle East for 40 years. We have built thousands of careers and developed skill sets with our government-approved and internationally accredited training. NADIA Training Institute Professional Certifications are widely recognized by employers in the region and can be used to enhance your job prospects, enrich your CV and build your career.

Why should I take professional training?

There are many reasons and benefits to upskilling or reskilling yourself with professional training. By improving your abilities and skills, you are more likely to stand out to an employer. You will also make yourself more marketable for new job roles and if you are currently working, improve your eligibility for job promotions. It is important to take professional training with an accredited institution that can offer you professional certifications that are recognizable by employers.

Will taking this course help me to get a job?

On completion of a training with NADIA, we can connect you to job vacancies from within our network. At anytime, you can register yourself and apply for jobs at http://nadia-me.com/

Does NADIA offer weekend and weekday classes?

Yes, we offer weekend and weekday classes based on students requirements. This may be planned with our training consultants at the time of course registration.

How can I pay for a course?

NADIA Training Institute supports several different payment methods and payment plans. Find out more by speaking to one of our training consultants.