Certification Of Professional Secretary

The Certification of Professional Secretary course will allow the participant to understand the roles and exceptions of the Secretary by identifying the steps on how to build a more successful working relationship with your manager. With this training, the participant will learn how to communicate confidently and effectively, arrange meetings, handle paperwork, manage time efficiently, and learn how to present and write effectively.

On completion of the course, you can choose to take your learning experience to the next level with practical on-the-job training offered by NADIA Global. During the 30-hour on-the-job learning, the participant will undergo experiential learning and gain practical knowledge to become a successful Professional Secretary.


NADIA Training Institute is an accredited institution and its certification courses are officially acknowledged and approved by the authority of ACTVET (Government of Abu Dhabi) and KHDA (Government of Dubai) of United Arab Emirates.

Course Details

Attendance: You can attend the class In-Person at any one of our training centers or join remotely using our Online Training System.

Duration: 30 hours minimum of Expert Live Instruction.

For course scheduling and pricing, Send us an Enquiry. Our expert Training Consultant team will contact you to help make your course selection and registration.

Course Agenda

  • Understand the roles and expectations of the Secretary
  • Identify steps on how to build a more successful working relationship with your manager
  • Communicate confidently and effectively
  • Arrange meetings and take care of the paperwork
  • Present effectively in meetings
  • Know how to manage your time more effectively
  • Formal way of letter and email writing
  • The Secretary – Past, Present and Future
  • Interpersonal and communication skills
  • Telephone etiquette and front-line reception skills
  • Staying ahead in a changing workplace
  • Essential assertiveness skills for secretaries
  • Questioning, negotiating and administration skills
  • Practical skills for secretaries

Get Certified Today

For official certification that is recognized by employers, opt for NADIA Training Institute Professional Certifications.

Send an Enquiry

Frequently Asked Questions

What are the benefits of registering for a course at NADIA?

NADIA Training Institute has been the benchmark for professional training and certification in the Middle East for 40 years. We have built thousands of careers and developed skill sets with our government-approved and internationally accredited training. NADIA Training Institute Professional Certifications are widely recognized by employers in the region and can be used to enhance your job prospects, enrich your CV and build your career.

Why should I take professional training?

There are many reasons and benefits to upskilling or reskilling yourself with professional training. By improving your abilities and skills, you are more likely to stand out to an employer. You will also make yourself more marketable for new job roles and if you are currently working, improve your eligibility for job promotions. It is important to take professional training with an accredited institution that can offer you professional certifications that are recognizable by employers.

Will taking this course help me to get a job?

On completion of a training with NADIA, we can connect you to job vacancies from within our network. At anytime, you can register yourself and apply for jobs at http://www.nadia-me.com/

Does NADIA offer weekend and weekday classes?

Yes, we offer weekend and weekday classes based on students requirements. This may be planned with our training consultants at the time of course registration.

How can I pay for a course?

NADIA Training Institute supports several different payment methods and payment plans. Find out more by speaking to one of our training consultants.