At NADIA, we develop courseware that enables our students to meet on-the-job challenges in the dynamic corporate environment...

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Corporate Secretarial Specialist

Corporate Secretarial Specialist

Duration: 30 Hours

A company’s secret weapon 

Why secretaries must never be underestimated
 
The role of corporate secretary has frequently been overlooked, taken for granted and been associated with sole administrative tasks. However, the role of the secretary is far more than this. Done right, it becomes the invisible glue behind effective decision-making of directors, executives and every successful leader.
 

Course Objective:

  • Understand the roles and expectations of the Secretary
  • Identify steps on how to build a more successful working relationship with
  • your manager
  • Communicate confidently and effectively
  • Arrange meetings and take care of the paperwork
  • Present effectively in meetings
  • Know how to manage your time more effectively
  • Formal way of letter and email writing

 

Course Contents:

  • The Secretary – Past, Present and Future
  • Interpersonal and Communication Skills
  • Telephone Etiquettes and Frontline Reception Skills
  • Time Management and Presentation Skills
  • Staying ahead in a changing workplace
  • Essential Assertiveness Skills for Secretaries
  • Questioning, Negotiating & Administration Skills
  • Guidelines in arranging meetings and travel arrangements
  • Working in Groups and Teams
  • Practical Skills for Secretaries